Performance feedback is the lifeblood of any organization. It’s an opportunity for employees to grow and managers to improve their management skills. The sad reality is that only 51% of employees think performance reviews are effective, which can lead to resentment. So how do you make employee assessments better?
The best approach is to use a 360-degree feedback tool.
The primary advantage of this approach is that it lets you gather real-time feedback from peers, subordinates, and superiors by maintaining the anonymity factor. This increases engagement levels while ensuring the authenticity of responses when compared with traditional performance reviews at the same time.
There are nearly hundreds of 360-degree feedback software on the market today, but not all of them are created equal. You need to choose one that offers 360 feedback tools and is easy-to-use as well.
There are hundreds of 360-degree feedback applications on the market right now, and not all of them are made equal. Choosing the right 360-degree feedback software is important, and you should choose one that offers best-in-class services such as unlimited users and company administrator.
We have done some research and curated the best 360 feedback software providers in the market. We also compare some of them on important parameters like user-friendliness, pricing, and support services.
360-degree evaluations are increasingly becoming more common at companies where they intend to improve their performance by understanding the flaws that hinder the growth and development of employees’ skillsets. And with businesses growing rapidly, these tools are being more broadly used by companies across different categories.
Let’s dig in.
Best 360 Degree Feedback Software
What Is 360 Degree Feedback Software?
Organizations may use 360-degree feedback software to gather feedback from their managers, direct reports, and peers. The program aids in the generation of insights about employee performance and the creation of objectives based on feedback outcomes.
Giving and receiving feedback is an essential function in employee skill development. It is also utilized by businesses as part of their performance appraisal procedure. The 360 feedback process identifies individual talents, shortcomings, and areas for improvement that assist managers in developing development plans for their employees.
External customers, internal staff, and stakeholders can all be used to obtain input about your organization’s strengths and areas for improvement. This may also reveal different aspects of professional expertise that might be enhanced through training programs or other techniques. This aids HR departments in identifying employee training needs and arranging exercises with either internal or external instructors. Solutions that were developed especially to manage and track the process of 360 feedback may help automate it so it runs smoothly and effectively.
Why is 360 feedback important?
As organizations confront rising internal and external pressures, the ability of teams to deliver on performance objectives will become a major source of the distinction between winners and losers. The capacity for team members to communicate with one another and with the organization as a whole is crucial to a team’s effectiveness.
Feedback is an essential component of team performance. Feedback procedures are frequently implemented and driven by learning and organizational change experts in organizations. It’s crucial to understand the advantages and difficulties involved with 360-feedback in a team environment, as well as the goals for implementing it within a team.
There are several advantages to using 360-degree feedback in a team setting. According to researchers, 360-degree feedback may improve communication, promote employee development, and increase productivity and efficiency on a team when used correctly.
Teams that use 360-degree feedback can improve their communication and performance. After the use of 360-degree feedback, teams who communicate better had improved levels and quality of communication, resulting in enhanced team performance. Formal and informal conversation both rose after the application of 360-degree feedback, with an increase in a two-way interaction between team members observed.
Finally, organizational development using 360-degree feedback within a team environment can also help individuals develop greater self-awareness, according to researchers. Individuals who take part in 360 evaluations of their own performance versus that of others can become more self-aware and communicate and be more transparent with one another, allowing the entire team to reach higher levels of performance.
Features of 360 Degree Feedback Software
Here are some 10 features you should consider while choosing a 360-degree feedback software provider:
Anonymity and Confidentiality
You don’t want to know who gave the feedback. The tool should not allow for this option while collecting responses. It will maintain anonymity while giving you access to accurate, unaltered information. Other features include password protection of all reports, automated email notifications on new report requests or when your administrator is assigned an action item based on user activity in the system, etc. Flexibility
Support Multiple Languages
It’s critical for organizations that operate across borders to offer feedback surveys in a variety of languages. The use of survey language only can lead to low participation rates, which is contrary to the overall goal of 360-degree feedback software.
A 360-degree feedback tool should be customizable and flexible enough to allow you to choose the questions or topics that are relevant for your company’s culture, business model, etc. This will ensure a high level of engagement with employees who think their opinions matter!
An ideal 360-degree feedback software must have an embedded analytics feature that can help managers gain valuable insights into employee performance and come up with better strategies accordingly.
The ability of an evaluation platform to provide access on mobile devices is yet another important factor in today’s day and age where workers spend most part of their working hours using smartphones or tablets,
Most 360-degree feedback solutions connect with existing human resource information systems (HRIS) to ensure that all data is synced and no manual duplication is necessary. This not only saves time but also ensures that data is accurate and reliable.
The 360-degree software should be flexible enough so that it can work with different HRIS systems like Workday Success Factors, SAP SuccessFactors Employee Central (formerly known as SAP BusinessObjects Edge), Oracle Fusion HCM Cloud (formerly Taleo Enterprise Edition), and other popular HRIS software.
Different Formats for Reporting Feedback
Performance evaluations are an important part of the employee assessment process, yet they have failed to keep up with the ever-changing management techniques. An evaluation platform must offer different formats like graphs or infographics so that managers can interpret them easily without spending too much time on them.
Ease of Use and Usability
We cannot stress enough how crucial ease of use and usability is while choosing a 360-degree feedback tool! You will be using this solution extensively at work and hence you want something easy to navigate through your desktop as well as mobile devices alike. If specific features take longer than usual to load, then there’s no point in having them in the tool.
The software enables both the manager and the employee to choose which raters will offer feedback on each participant. Raters may include a variety of peers, team members, direct reports, business partners, and clients in order to provide comprehensive feedback. By ensuring that raters are completely anonymous and that the feedback results are private, maximum reviewer participation is guaranteed.
Finally, it would be nice if the 360-degree software is collaborative as well. This will allow employees to access, collaborate and share all their feedback with others.
Best 360 Degree Feedback Software
Here’s our list of the 50 best 360-degree feedback software on the market today:
A straight-up comparison of all these tools is beyond the scope of this article. Instead, we will focus on some key functionalities and features that can help you choose a better option for your organization or team.
1. Lattice Software
Lattice helps you build a culture of feedback. It lets employees ask one another questions, give anonymous, time-stamped feedback, and rate each other’s performance.
- 360° and Manager-led Performance reviews
- Performance & Engagement Training
- Performance Review Sentiment Analysis
- Slack, Google Apps & Outlook integrations
2. Primalogik Software
Primalogik is a cloud-based tool that allows you to create and distribute surveys and manage 360-degree feedback. With a basic yet effective design, human resources personnel and executives may use Polygon to analyze data. The system sends invites and reminders automatically, as well as gives access to survey progress and findings.
- Create as many questionnaires as necessary for your organization
- Compare different managers’ rating styles to ensure fairness across the organization
- Single Sign-On
3. Trakstar Software
Trakstar aims to improve the quality of feedback using its 360-degree employee assessment software. The program gives companies a tool for performance evaluation, goal setting and training needs analysis among other things. It provides an opportunity to assess employees at all levels including managers or executives through self-rating processes as well as through peer-review surveys.
- Customize your rating scales, competencies, questions, and more
- Set and update goals while tracking real-time progress
- Detect potential performance issues before they occur
4. Sage HR Software
Sage HR is a cloud-based human resource management software that includes 360 feedback, workforce management, performance evaluation, and attendance monitoring. This Sage HR scheduling platform supports time-off rules and blackout days. A company directory with team roles and organizational charts is included as part of this solution.
- Convenient & discreet 1-to-1 meeting scheduling
- Allowing employees to paint a holistic view of their own performance with inputs from peers, managers & subordinates
- Sage HR surveys allow be set to anonymous mode, completed on mobile devices, and summarized to allow you to assess the mood and engagement of your staff
5. Culture Amp Software
Culture Amp is the leading employee experience platform helping companies take action to improve employee engagement, retention, and performance. Culture Amp is a Culture First certified B Corporation used by 4,000+ customers including Aegon, Airbnb, Go Cardless, KIND Snacks, McDonald’s, Bon Secours Mercy Health, Salesforce and Slack.
Started in Melbourne with offices in San Francisco, London, and New York City, Culture Amp has raised $150,000,000 USD from leading venture capital funds, including Index Ventures, Felicis Ventures, Sapphire Ventures, Blackbird Ventures and Sequoia Capital China.
- Its predictive insights provide you with the information you need to make informed decisions and hire great people.
- This gives you the ability to form essential relationships, keep teams on track, and ensure that everyone is working toward the same objectives through extensive one-on-one conversations.
- Its integrations allow employees to share and collect feedback while they’re working, no matter what platform you use.
6. Qualtrics Software
Qualtrics provides 360 feedback through its Employee XM service. Qualtrics 360 feedback assists human resources staff in taking actions based on the findings delivered by each individual report. The program’s built-in confidentiality features, which guarantee the anonymity of respondents/raters, are another remarkable feature.
- Automatically aggregate multi-rater feedback into personalized subject reports that provide relevant insights to each employee based on their function and development plan
- Cross-references can be used to link feedback to specific learning resources within the flow of feedback, including LMS courseware, LinkedIn Learning, and other third-party content.
- Ensure that employees are able to give open and honest feedback without risking confidentiality by setting anonymity levels.
7. ReviewSnap Software
ReviewSnap is one of the most versatile 360 feedback tools with a variety of job-specific forms to help you level up your comments. The tool gathers data from questionnaires and produces valuable analytics based on the same. This is one of the few 360 feedback programs that actually documents and assess employee data in specific areas such as time management, technological skills, leadership skills, etc. The program also has a collaborative component to it that lets employees share feedback with one another and provide an open platform for discussion.
- In Reviewsnap, managers can quickly set SMART goals: specific, measurable, attainable, realistic, and timely. When everyone understands what is required of them, your company will be aligned.
- With automation options, like email notifications, user-customizable job-specific templates, and e-signatures, you’ll have more time to focus on what’s most important at your company.
8. 15Five Software
15Five, a New York City-based firm, was founded in 2011 to help human resources executives play a strategic role in their company’s growth. HR leaders use 15Five to aggregate engagement, performance, and OKRs on one platform so they may make informed judgments and take strategic action. Unlike other “command and control” performance systems, 15Five employs the most up-to-date people science technology to transform managers and staff into self-sufficient owners of performance and involvement.
15Five also provides education, coaching, and community for HR executives, managers, and employees to assist enhance the impact of talent on company growth. To make their personnel a growth driver, over 2,800 HR executives at firms including Credit Karma, Spotify, and Pendo use 15Five’s software and services.
- Determine the most important goals for your employees. Everyone in your company will be inspired to progress when they see measurable results and planning resources.
- Managers who know how to drive performance and employee engagement at the same time can be developed using a blended learning platform.
- With its modern, multi-faceted approach to performance evaluations, 15Five may help you measure and inspire development. Managers may use 15Five’s simple platform to assess, support, and raise the performance of their teams.
9. SpiderGap Software
SpiderGap is a cloud-based software that focuses on 360 feedback and employee evaluation.SpiderGap is one of the most useful 360 feedback tools available because of its unique characteristics. You may modify the questions to assess employees ranging from 5,000 to 500,000 in number, as well as receive custom reports using a drag-and-drop interface. Furthermore, your staff can pick their own feedback providers.
- Scaling up is simple, whether you’re assessing ten people or 10,000. Add participants in bulk with Excel, track progress with ease, and send reminders with a click of a button.
- You have complete control over your feedback questionnaire, report, and email templates with SpiderGap. Its online designer allows you to make modifications immediately – there’s no waiting for changes or costs in between.
10. Alchemer Software
Alchemer, an excellent online survey tool, to establish and manage your 360 feedback. The software allows you to quickly develop a questionnaire utilizing a CSV file that includes the responses of the respondents. With the aid of automated and personalized reports, you can easily assess your workers.
Alchemer allows you to manage what you gather. Across your company as a whole. Workflows that are based on logic, integration, or any other criteria that you desire. Alchemer collects and workflow feedback in order to ensure that your consumers are at the heart of your business, with Alchemer, their voices flow between departments and systems so that everyone hears the same voice and responds to it in light of their connection to it.
- The ability to create intelligent, streamlined workflows that integrate with existing programs is critical. Automate the employee experience through driverless technology. Improve the effectiveness of employee engagement efforts by transforming them into operational processes.
- The core and foundation of any survey software is the capacity to collect client data (survey). Nobody has more knowledge in this basic function than we do at Alchemer.
Using 360-degree feedback in a group setting to foster self-awareness and promote transparency in communications through trust, sharing, and enhanced clarity toward expected goals and behaviors may be effective. A formal 360-degree feedback procedure should not be undertaken lightly.
Rather, to be successful leaders, you must consider team members, the process itself, as well as long-term goals and tasks needed to maintain the benefits. Overall, a well-designed 360-degree feedback system may result in improved team performance over time.
In the end, giving honest and impartial feedback is a win-win situation for any company. 360-degree feedback is unquestionably the future when it comes to employee feedback and evaluation. You may discover methods to improve employee performance and even appreciate their efforts by gathering comprehensive all-encompassing personnel assessment comments.
All organizations work differently, so do your research before selecting the best 360-degree feedback software. Some organization uses more than one tool for different purposes, and we think it’s the right thing to do.